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What is Xtime?

Xtime is an Automotive Service Experience Platform that helps dealerships manage their service department operations more effectively and efficiently.

How does Xtime improve dealership profitability?

Xtime enhances profitability by streamlining service operations, increasing productivity, and driving customer engagement, which results in more service revenue.

What solutions does Xtime offer?

Xtime offers a suite of solutions including appointment management, customer experience management, vehicle inspection software, and targeted marketing campaigns.

Can Xtime integrate with existing dealership systems?

Yes, Xtime integrates seamlessly with a variety of leading technologies, including DMS systems, CRM platforms, and payment processors, ensuring a smooth workflow.

How does Xtime enhance customer satisfaction?

Xtime enhances customer satisfaction by enabling transparent communication, improving the check-in and check-out process, and providing quick approvals for additional service recommendations.

What are the benefits of using Xtime for service appointments?

Using Xtime for service appointments allows dealerships to improve customer experience and performance in fixed operations through easy-to-use scheduling technology.

Q: How often does Xtime experience outages?

A: Major outages are rare, occurring only a few times a year. Minor issues can happen more frequently.

Q: How long do Xtime outages typically last?

A: Most outages are resolved within a few hours. Extended outages lasting more than a day are extremely rare.